Frequently Asked Questions.
Below are answers to some of the questions we frequently receive with initial event inquiries. For additional information please don't hesitate to contact us without any expectation of commitment.
Which areas do you serve?
We serve the Napa area and surrounding wine country, the North Bay and Marin County, San Francisco, the South Bay and Peninsula, in addition to Silicon Valley and the surrounding areas.
What services do you offer?
We offer private omakase dinners, live sushi counters and elevated handroll bars in your home, estate, AirBnB, vacation rental, or suite with Michelin trained Chefs.
Additionally, we offer professional Japanese fish butchery and traditional Edomae sushi training and development workshops in the greater Bay Area for both corporate accounts and public classes.
What is the process for reserving an event?
After you're initial inquiry via our Contact page we respond to all emails within 24 hours (Monday-Friday). From there we schedule a phone consultation to find out the details, and more about your event.
We curate unique custom menus for each and every event in conjunction with our clients. Once you have approved the menu and event details, upon deciding to move forward you will recieve an itemized event summary and invoice for 75% of the total event cost.
We require a 75% deposit for all events in order to cover product, labor and logistical costs. If any additional rentals via third party vendor are requested by the client, the sum will be included in the proposal and added to the initial deposit amount.
We accept Venmo, FreshBooks (Stripe), Zelle, and wire transfers.
All deposit funds must be recieved to lock in your event, and no later than 72 hours (business days) prior to your event in the case of minimal lead times.
The remaining 25% balance will be invoiced within 24 hours of the successful completion of your experience!
Do you offer full service catering or vegetarian/vegan options?
We offer full service catering options, in addition to our specialty vegan sushi and vegetarian alternatives.
For all omakase experiences we require an additional Chef for your event to execute the vegetarian or vegan tasting menu in conjunction with the primary menu, in order not to detract from the timing and execution of the each course (unless your omakase is entirely vegan/vegetarian).
We do not require an additional Chef for vegetarian and vegan options for live sushi and handroll bars.
Omakase experiences already include hot course(s).
Do you work with other caterers?
Yes, we frequently work with other caterers, event planners and private chefs to provide turn key and custom branded experiences of all kinds. In fact, this makes up quite a bit of our overall business.
Do you provide plateware, chopsticks, glassware, utensils, etc?
Yes, we provide all plateware, utensils and chopsticks included in your menu proposal. Additionally, we are happy to coordinate beverage and glassware.
If requested, we incorporate and work with third party rental companies and vendors. Bright Rentals is our preferred rental vendor unless otherwise requested.
How is your seafood sourced?
We source all of our seafood directly from the Toyosu Fish Market in Japan via partnerships with multiple specialty importers such as TrueWorld, IMP, and Ocean Group LA, amongst others.
Additionally, we work with properly licensed local fishermen and distributors for local yellowfin, red uni, and other sustainably sourced product according to the Monterey Bay Aquarium Seafood Watch Guide.
Do you offer standard and alcoholic beverage service?
We do not carry a liquor license, however we are happy to provide recommendations and sourcing for pairings at no additional charge. We also work directly with professional sommeliers, small batch sake producers, and beverage vendors that offer a wide range of fully licensed bar and beverage options.
For our private omakase experiences, we offer a traditionally brewed Japanese tea service with multiple options for green tea and brown rice genmaicha.